FinanceCustom Software

Insurance Claims Processing Platform

A custom workflow engine to modernize manual claims processing, significantly reducing turnaround times and improving customer satisfaction.

ClientGlobalSure Insurance

TechnologiesReact, Python, FastAPI, GCP

01The Challenge

Manual claims processing took 7–10 days and was prone to errors, leading to customer dissatisfaction and regulatory risk.

Custom workflow engine with document upload, AI-assisted validation, adjuster assignment, and automated status notifications.

Claims processing time reduced from 10 days to 48 hours. Customer satisfaction scores up 35%.

ReactPythonFastAPIGCP

"We went from a 10-day claims cycle to 48 hours. The team truly understood our domain and delivered beyond expectations."

CTO, FinClaim Solutions