Explore our portfolio of digital transformations, custom software, and performance-driven campaigns.
Managing supplier relationships, purchase orders, and inventory across 3 disconnected spreadsheets with no real-time visibility or audit trail.
Centralised web portal with supplier onboarding, PO management, real-time inventory sync, and automated reorder alerts.
40% reduction in procurement errors, 2-day faster order turnaround, full inventory visibility across 4 warehouses.
An outdated website that wasn't mobile-friendly and generated almost no online appointment bookings for any of the 8 clinic locations.
SEO-optimised multi-location website with appointment booking, doctor profiles, patient resource library, and Google Maps integration for all locations.
Online bookings increased by 300% in 3 months. Organic traffic grew 180% within 6 months. First-page ranking for 18 medical search terms.
Field technicians using paper forms and phone calls to report job status — causing delays, lost data, and poor customer communication.
React Native app with job assignment, GPS tracking, digital forms, photo capture, customer signature, and real-time status updates via push notification.
Job reporting time from 2 hours to 10 minutes. Customer satisfaction NPS improved 28 points. Zero paper forms since launch.
Running operations across 6 different software tools with no integration. Monthly reports took 4 days to compile manually.
Integrated ERP with production planning, inventory, procurement, QC, finance, and HR modules — all with real-time dashboards.
Monthly reporting: 4 days → 2 hours. Inventory costs down 22%. Production efficiency improved 18%.
Managing 500+ leads across Excel sheets and WhatsApp groups. Follow-ups missed. No visibility into which projects were selling.
Custom CRM with automated lead capture from website and ads, rep assignment, WhatsApp integration, follow-up automation, and sales director dashboard.
Lead response time: 4 hours → 8 minutes. Conversion rate up 28%. Real-time pipeline visibility for ₹50 Cr+ portfolio.
Manually creating invoices for 500 subscribers each month. Billing-related churn from failed payments was a significant revenue leak.
Subscription billing engine with automated invoice generation, Stripe integration, failed payment dunning sequences, and a self-service customer portal.
Billing-related churn reduced 40%. All invoices automated. Finance team saves 3 days of work per month.
Paper attendance registers, cash fee collection with manual receipts, and paper circulars for a 1,200-student school.
School ERP with digital attendance, online fee payment, automated parent app notifications (iOS + Android), exam management, and report card generation.
Fee collection efficiency up 85%. Admin time reduced 58%. Parent satisfaction scores: 3.2 → 4.7 out of 5.
No measurable online patient acquisition despite heavy spending on print and TV. Zero organic search visibility for medical specialties.
Technical SEO, local SEO for all 8 specialties, Google Search Ads targeting high-intent queries, and a consultation tracking system.
Organic traffic +280% in 6 months. Cost-per-consultation: ₹850 → ₹220. Monthly online appointments: 40 → 380.
No centralised inventory across 15 stores. Stockouts at one store while another had excess, with no way to transfer or plan.
Multi-location ERP with real-time inventory, inter-branch transfer management, automated reordering triggers, POS integration, and executive dashboard.
Stockouts reduced 65%. Annual inventory holding cost reduced by ₹18 lakhs. All 15 locations on one platform.
Manual claims processing took 7–10 days and was prone to errors, leading to customer dissatisfaction and regulatory risk.
Custom workflow engine with document upload, AI-assisted validation, adjuster assignment, and automated status notifications.
Claims processing time reduced from 10 days to 48 hours. Customer satisfaction scores up 35%.
Managing billing, insurance claims, and patient payments across 8 clinic locations with disconnected legacy systems.
Unified billing system with integrated insurance claim generation, automated payment reminders, and central dashboard.
Reduced accounts receivable days by 25%. Insurance claim rejection rate dropped from 12% to 2%.
Frequent system downtimes and slow bug fixes were affecting patient care and causing staff frustration.
Dedicated 24/7 support team, proactive monitoring, and a structured SLA-driven maintenance protocol.
System uptime improved to 99.99%. Support ticket resolution time decreased by 75%.
An aging custom ERP that was slow, insecure, and increasingly difficult to modify for new business rules.
Comprehensive code audit, performance optimization, security patching, and gradual migration to modern architecture.
System performance improved by 300%. Zero security incidents. Smooth transition to new modules without downtime.
Low customer retention and no direct channel to send personalized promotions based on purchase history.
iOS and Android loyalty app with point tracking, personalized push notifications, and POS integration.
Customer retention increased by 40%. App users spend 2.5x more than non-app users.
An outdated website that didn't reflect their premium brand, with no secure way to share documents with clients.
Modern, high-performance website with a secure, encrypted client portal for document sharing and case tracking.
Brand perception significantly improved. Client onboarding time reduced by 50% via the secure portal.
High cart abandonment rate and increasing customer acquisition costs on paid social channels.
Conversion rate optimization (CRO), retargeting campaigns, and an overhauled email marketing automation flow.
Cart abandonment reduced by 22%. ROAS (Return on Ad Spend) increased from 2.1x to 4.5x.
Brokers missing policy renewal dates and losing clients due to scattered data across emails and spreadsheets.
Custom CRM with automated renewal reminders, policy document management, and integrated communication logs.
Policy retention rate increased to 94%. Broker productivity increased by 35%.
Transitioning 5,000+ students from offline classes to online learning during a sudden lockdown without losing engagement.
Custom Learning Management System (LMS) with live classes, recorded lectures, and timed mock tests.
Successfully migrated 100% of students online. Student test scores improved due to advanced analytics.
Whether you need a custom application, ERP implementation, or ongoing support, Smatel is the partner you can trust.
Talk to an Expert